Assistant Underwriter - Glatfelter Healthcare

Who We Are

For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate—the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen's Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family.

About the Position

Glatfelter Insurance Group is seeking an Assistant Underwriter to join our Glatfelter Healthcare Underwriting team. Our new associate will provide assistance to the Underwriter in the evaluation of new business and renewal exposures and recommend acceptance, modification, or rejection. Screens new business submissions and endorsement requests based on underwriting guidelines. May assist the Underwriter in the pre-renewal process by referring questionable risks to the Underwriter. Maintains sound customer relationships with producers through demonstration of professional communication skills.

This position is required to be onsite at our Leader Heights, York, PA office.

Key Responsibilities

• Receives and reviews new business submissions for completeness and acceptability.
• Identifies, classifies, and analyzes exposures. Provides pricing information for each line of business using published guidelines as a starting point.
• Responds to inquiries from brokers and sales associates regarding pricing and coverage issues.
• Provides instructions to Underwriting Assistants for rating and processing based on company guidelines and operating procedures.
• Authorizes instructions for insurance proposals.
• Accepts, rejects or requests additional information from customers on new business, renewals, and endorsements based on underwriting guidelines.
• Reviews renewals in accordance with guidelines and recommends pricing and coverage changes.
• Monitors loss control and claims activities.
• Determines appropriate loss control recommendations and insurance to value requirements for conditional acceptability.
• Refers and suggests action on any unusual exposures to Underwriter.
• Pulling Risk Meter reports for new locations
• Completing Statement of Values and AIG Nat Cat Property referral documents for Underwriter use.
• Handles DMV issues received from POS.
• Handling loss run requests by agents (if they can't pull from portal).
• Handling accounting nonpayment notices and creating tasks for POS to send notice
• Performs other duties and projects as assigned by management.

What We're Looking For

• Graduation from high school with appropriate course work in English and Math leading to proficiency in verbal and written communications skills.
• Successful completion of Insurance Institute of America's Associate in Underwriting (AU), Associate in Risk Management (ARM) or two (2) parts of Chartered Property Casualty Underwriter (CPCU) courses of successful completion of Undergraduate degree
• Must have and maintain or attain within three (3) months and maintain a current property-casualty license.
• Minimum of 2 years experience within the commercial P & C insurance industry, preferably in underwriting, claims, customer service or marketing.
• Prior experience and knowledge of the risks and exposures of hospice, home healthcare agencies, continuing care retirement communities, senior living centers and related services desired
• Effective oral and written communication skills
• Requires the ability to independently learn and apply knowledge to individual risks.
• Strong communication skills; able to collaborate with multiple stakeholders, both internally and externally
• Organizational skills and ability to handle tasks on a priority basis required to maintain consistent high quality and quantity of work

Why Choose Glatfelter?

Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.

We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Equal Opportunity Employer

It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.

Job Grade: 7